Copart — North Boston (2024)

3.2

/90reviews

Will be closed at5PM

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Type: car dealership, auto parts, car disassembly, spare car parts

Phone number

(978)667-67...— show

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Address

North Billerica, MA 01862, 55R High St Bldg 1

Leaflet |© MapTiler © OpenStreetMap contributors

Working hours: Sun
Closed
Mon
8:00AM—5:00PM
Tue
8:00AM—5:00PM
Wed
8:00AM—5:00PM
Thu
8:00AM—5:00PM
Fri
8:00AM—5:00PM
Sat
Closed

Official website: copart.com

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4photos Copart - North Boston

Reviews about Copart - North Boston

3.2

/ 90 reviews and99 ratings

Rating is formed based on customer reviews, ratings and telephone surveys.

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Khaled M.
January 12, 2023, 12:10 am
Wheel loaders talk toeach others instead ofloading vehicles tothe drivers, you need towait too long topick yourcar, very bad customer service.
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- Company's official reply
  January 16, 2023, 1:14 pm
  Hi Khaled, weapologize for the delay inloading your vehicle. Westrive toprovide excellent customer service and weregret that wedid not meet your expectations onthis occasion. Thank you for bringing this toour attention.
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Cassio P.
January 11, 2023, 8:28 pm
Place isterrible..
I’m the transporter..
So many cars tobe load and just one machine working inthelot..
Office only 2people’s working.. Iwait one hour toget 2titles..
the manager knows aboutit?
This isthe questions..
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Sophanna K.
January 9, 2023, 6:01 pm
My car was ina front end collision and had tobe quoted here. Car was quoted astotal loss. Decided tokeep mycar and Geico told meit was ready for pickup, but Copart was closed that day somy brother went the next day due tome being out oftown. Front desk was rude and said Geico did not send any paper work. Had tocall Geico tofind that they emailed Copart the day before about the pickup. Then Copart tells meoh they didn't check their emails. This was around 430PM. Then they tell mybrother hes not getting the car because weneeded anappt which lead them togoing back and forth. When car was ready they move the car without telling him where itis and hehad tofind ithimself. Iget back into town and find cement inmy exhaust and damages tomy rear bumper which Geico says they will not payfor. ABUNCH OFCROOKS… – show
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Alex N.
January 6, 2023, 6:05 pm
Horrible waiting inline toget paperwork done, weneed tobe onthe road.
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Reply
- Company's official reply
  January 9, 2023, 3:56 pm
  Thank you for choosing Copart, Alex. I'm sorry tohear that you had apoor experience atour facility. Westrive toprovide the best possible customer service and Iapologize that wefailed todo soin your case. Thank you for bringing this toour attention.
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Rich H.
November 21, 2022, 10:03 pm
Over 2hours and counting for onecar.
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- Company's official reply
  November 24, 2022, 4:21 pm
  Hello Rich, thanks for choosing Copart. I'm sorry tohear that you're experiencing some delays. Please don't hesitate toreach out tous ifyou have any questions orconcerns. Thanks again for choosing Copart!
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Britton I.
September 27, 2022, 10:26 pm
Good staff helpful and working well.
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Meloman B.
September 16, 2022, 11:14 pm
So slow.
Spent 2hours for pick 1car.
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Carla G.
September 6, 2022, 11:30 am
This isthe second time I've had todo business with Copart and Idon't understand why there are somany bad reviews. Every time Igot someone onthe phone the first time. They've always been very pleasant and nothing but helpful. I've always felt like they've given mea more than fair deal. Iappreciate the customer service. The care and consideration after atraumatic experience like anaccident and having your car totaled iswhat Igot from Copart.
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- Company's official reply
  December 14, 2022, 9:34 am
  Thank you for choosing Copart, Carla. I'm glad tohear that you have had apositive experience with our customer service team. Our goal isto provide the best possible experience for our customers and itsounds like wehave been able todo that foryou. Thank you for your business and wehope toserve you again inthe future.
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AJ J.
August 30, 2022, 11:27 pm
Used cars Auction
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Alexander A.
July 28, 2022, 4:42 pm
STAY AWAY.THEY ARE THE WORST ALWAYS GIVING YOU THE RUN AROUND FOR EVERYTHING.THEY AlSO KEPT MYMEMBERSHIP DEPOSIT THAT WAS SUPPOSE TOBE “REFUNDABLE”
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Tobiasz T.
June 28, 2022, 4:23 pm
Fraud. Ihave bought aBMW e70 with Clean Title which was beautiful inpictures ontheir website— ifyou will focus, you can see the car has been washed just before taking pictures— which isnot easy tonotice atfirst sight. The car was not cheap, although the price was negotiated. Primary damage— dent and scratches, secondary— mechanical damage. The car was sold asRun & Drive. Transporter went topick itup, and itturned out that the rear bumper and element under the tailgate are damaged. The Carfax report had noentries about any accidents. Also the hood and left fender have noglaze (this iswhy the car was wet inpictures— tohide this damage) and they require arepaint. Finally, itwas the last time when this car moved onitsown. After receiving the container, the car did not run— nocompression onthe 1st cylinder. After sending them mycomplaints they located the person who damaged the bumper, but they did literally nothing withit. Ihave not received any refund. See pictures from anauctionvs. from the time when ithas been pickedup. Also, the paperwork after the auction took them ridiculously long time.… – show
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Іван П.
May 10, 2022, 9:46 am
A very long time. Sofar there isno answer. Bought acar onJanuary19, 2022, and Titel isnot there tothisday.
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- Company's official reply
  May 12, 2022, 9:01 pm
  we're sorry tohear your experience atthis location did not meet your expectations. Your feedback has been passed along tothis location’s management team sowe can continue toimprove future customer interactions. Thank you for your feedback.
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Val U.
April 25, 2022, 10:24 pm
Thus Copart isnot working with copart app and they don’t care about online appointments
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- Company's official reply
  May 12, 2022, 9:01 pm
  Thanks for your feedback, Val Ugay! Wereally appreciateit. Ifyou think ofanything different wecan doto make your next experience even better, let usknow!
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Ionut C.
April 25, 2022, 10:07 am
35days Noanswer!!! IWait one Titel and Not answer!!!.... After 62Days....Very careless!!! Throughout the process ofmaking the documents, they were unfriendly, did not respond toemails, then after telephone conversations they sent the title tothe wrong address. This process cost $ 880parking fees.
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- Company's official reply
  May 12, 2022, 9:02 pm
  Ionut, we're sorry tohear your experience atthis location did not meet your expectations. Your feedback has been passed along tothis location’s management team sowe can continue toimprove future customer interactions. Thank you for your feedback.
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  Reply
JUSTO V.
April 14, 2022, 4:47 pm
Excellent
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Reply
- Company's official reply
  May 12, 2022, 9:02 pm
  Thanks for your feedback, Justo! Wereally appreciateit. Ifyou think ofanything different wecan doto make your next experience even better, let usknow!
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Kimberly H.
March 31, 2022, 9:12 pm
Very responsive and efficient.
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- Company's official reply
  May 12, 2022, 9:02 pm
  Thank you for your feedback, Kimberly. Wehope you return toCopart for your next online auto auction.
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Daniel M.
March 16, 2022, 9:17 pm
Waiting over1.5hours just tosign atitle. Who know how long I'll behere, buts it's been anhour and ahalf sofar....
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Noluv J.
February 25, 2022, 1:03 pm
Love
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Janette L.
January 31, 2022, 10:10 am
I had the worst experience there, all those women are mean and evil. Ihad towait forever and she wouldn't give methe title, said they would mail itand neverdid. That place isvery disorganized. Iwill never goback!
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Steve P.
January 27, 2022, 5:26 pm
Copart told metheir flatbed driver would give mean hour notice tomeet atthe (totaled)car, which Ineeded because Ilive 45minutes from where the carwas. When hedid call, hesaid hewas 15minutes away but would take care ofsome other stuff and wait forme. Icalled their dispatch about 15minutes later togive them myETA while Iwas enroute, and they told methe driver was leaving and we'd have toreschedule. The driver and/or dispatch lied about when the timing ofthe initial call inorder tojustify leaving. The dispatcher couldn't get meoff the phone fast enough. Idemanded toescalate toa manager, which she tried not todo (“there's nomanager available”). Finally she put meon hold for asolid 20minutes. The manager checked their phone records and confirmed that Iwas correct— the driver and/or dispatcher had infact misrepresented when the time window had started and cheated meout ofthe 1-hr time window. Toher credit, she immediately rectified the situation (thus avoiding a1-star review) but itwas anextremely difficult process with alot ofhard and uncaring pushback from the dispatcher tocover thelie, none ofwhich should have happened. Not sure ifit's poor training, bad ethics, orjust bad driver/dispatcher, but they have aproblem they need tofix.… – show
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Average rating- 3.2based on90 reviews and99 ratings

Massachusetts
Vehicle Services in Massachusetts
Copart - North Boston

FAQs

What happens if I don't pay for a winning bid on Copart? ›

If you win a lot and don't finalize the purchase (meaning, the lot is not paid in full within 8 calendar days including the day of sale) the Lot will Relist. The Relist fee will be 10% of the final sale price OR $600 – whichever is higher. If you have paid Copart already, contact the Yard directly.

Learn More Now ›

Why am I not able to bid on Copart? ›

You must first have a valid government-issued ID on file with Copart to be able to bid. Click here then click on the "Upload License" button in the top right corner to upload your government-issued ID if you have not already done so. Each state has its own specific licensing requirements.

Learn More ›

Can normal people bid on Copart? ›

Public buyers are eligible to bid on Copart auctions. 'No license required' vehicles are open to the public without restriction. View Copart's public auction inventory today. Public buyers are eligible to bid on Copart auctions.

Discover More ›

Do I have to respond to a counter bid on Copart? ›

COUNTER BIDS

When a vehicle is sold with a Minimum Bid requirement or “On Approval,” the seller may send you a counter bid after the Virtual “Live” Auction ends. You can choose to accept, decline or respond with your own counter bid.

Read On ›

How to get $400 deposit back from Copart? ›

All deposits are 100% refundable once all outstanding invoices have been paid in full. To request a deposit, sign in to your account, go to Account Information page and click on 'Deposit Refund. ' If you need further assistance, call us at (972) 391-5400 to speak to a Member Services Representative.

Know More ›

Can I cancel a bid I won on Copart? ›

Copart reserves the right not to release any vehicle or vehicle title for any reason. H. Bids Entered. Once a bid has been submitted, it cannot be retracted, deleted, or cancelled.

Discover More Details ›

Can I drive a car off Copart? ›

You can drive a car directly off the lot if you have insurance on it and have access to dealer tags. Otherwise, we recommend you either have Copart ship it to your business address or hire a third-party transporter to bring it to you.

Learn More Now ›

Does Copart let you walk around? ›

Can I visit a Copart location to preview vehicles? Yes, and in fact, we encourage you to visit. Although Copart provides 10 high-quality images and accurate descriptions for each vehicle, any information provided is for convenience only.

Tell Me More ›

Can you only bid on one car at a time on Copart? ›

Premier Membership is the best choice for most Copart Buyers. With Premier, you get substantial Buying Power so you can bid on multiple vehicles without needing additional deposits. With a Basic Membership, you can bid on and win one Copart vehicle at a time with limited Buying Power before adding deposits.

What is a max bid on Copart? ›

Buying Power is the total amount you can bid. As a buyer, you get an automatic $2,000 in Buying Power when you join Copart. This means you can bid on one vehicle up to $2,000.

How to bid on Copart for free? ›

Want to bid freely without licenses?

Browse our list of Registered Brokers. Visit the various broker websites to determine the correct fit. ...
Once registered, you will receive a special Member Number (under that Broker) to bid yourself.
Sign in with that, and use Copart just like you would if you had licenses.

See Details ›

What can happen if I don't pay a bid that I won on Copart? ›

If the lot is not paid in full within 8 calendar days (including the day of sale), the vehicle will be relisted. The Relist Fee will be 10% of the final sale price with a minimum of $600.

See Details ›

What is normal wear in Copart? ›

Damage Codes

AO	ALL OVER	BIOHAZARDOUS/CHEMICAL
FR	FRONT END	HAIL
MC	MECHANICAL	MINOR DENTS/SCRATCHES
NW	NORMAL WEAR	PARTIAL/INCOMPLETE REPAIR
RJ	REJECTED REPAIR	ROLLOVER

8 more rows

Tell Me More ›

What happens if you don't buy a bid you won? ›

Consequences for Failing to Pay a Winning Bid

If you win something at an auction, you are legally bound to pay the agreed price once the hammer falls. You're liable for the deposit on auction day and the rest of the purchase price, plus fees, by the completion deadline (typically 28 days after the auction).

Discover More ›

What happens if I don't pay a bid I won? ›

You're liable for the deposit on auction day and the rest of the purchase price, plus fees, by the completion deadline (typically 28 days after the auction). If you can't pay the deposit, you may face legal consequences. The auction house and seller can demand that you pay the amount specified in your contract.

Know More ›

What is the penalty for not paying Copart? ›

Late Payment Fee

The vehicle amount and all applicable fees must be paid within 3 business days of purchase, including the day of sale, to avoid a fee of $50.00 per vehicle.

Copart &#8212; North Boston (2024)